Shipping

Currently we only ship within the contiguous United States.

To guarantee timely delivery of your package and ensure it arrives as expected within our advertised time frames, please verify that your address is accurately entered, including all necessary details. It's essential to use appropriate abbreviations, precise street numbers, building or apartment numbers, and route information (if applicable). Please note that we cannot be held liable for lost, misplaced, or misdelivered shipments if the address information provided is inaccurate or entered incorrectly during the purchase process.

Please allow up to 5 business days for order processing. Shipping times will vary depending on the shipping method chosen by the customer at checkout, however, customers can expect to receive their orders within 3-10 business days after an order has been processed. In some cases, orders will ship in separate packages. This will be communicated to the customer via email and tracking numbers will be given for each package.

We are not responsible for missing or lost packages.

Please contact hello@pandatheplug.com for any questions, updates, or concerns.